---
title: Voice Agent – AI Abstraction
canonical_url: https://ai-abstraction.com/glossary/voice-agent/
description: An AI agent that handles phone calls, answering questions or taking action by voice instead of through text or chat.
last_modified: 2026-07-29
---

Glossary

# Voice Agent

An AI agent that handles phone calls, answering questions or taking action by voice instead of through text or chat.

A voice agent is an AI agent built to handle phone calls: answering common questions, booking appointments, or routing a caller to the right person, all by voice. It’s built on the same technology as a text-based agent, adapted to handle real-time spoken conversation.

[See every term in the glossary](/glossary/)

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## About AI Abstraction

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